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UAE Payment Gateway Comparison · Paymennt vs Telr

One gateway charges you to exist. The other doesn't.

Telr's cheapest plan costs AED 99/month — before a single customer pays you. Paymennt's Basic plan is free. Here's what that difference compounds to over a year.

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The short version

For UAE small and medium businesses: Paymennt is almost always the lower total cost. A free entry plan, WhatsApp-ready payment links, and MCC-specific rates from 1.85% or below give it a structural advantage for businesses processing under AED 500,000/month.

Telr is the better fit if you're running enterprise e-commerce on their existing infrastructure, prefer a fixed monthly fee with no per-transaction commission at high volume, or have a dedicated technical team already integrated with their API.

Pricing
PlanPaymenntTelr
Free / entry plan✓ Basic — AED 0/month✗ No free plan
Starting monthly feeAED 0 (Basic)AED 99/month (Medium)
Standard transaction fee2.9% + AED 1 (Basic)2.49% + AED 0.50 (Medium)
Paid planAED 49/month (Standard) — 2.6% + AED 1AED 99/month (Medium)
MCC category rates✓ From 1.85% or below (Premium) — published⚠ Available on inquiry — not publicly listed
Annual billing option✓ AED 831/year Premium (saves 30%)— Not confirmed
What would you pay on Paymennt?

Enter your monthly volume and category — pricing is on the website.

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Features
FeaturePaymenntTelr
Payment links (email, SMS, WhatsApp, any channel)✓ All plans⚠ Limited
Payment gateway (API)✓ Standard & Premium✓ All plans
Online shop (built-in)✓ All plans✗ Not included
Subscriptions / recurring✓ Premium + AED 50/month✗ Not included
Event ticketing✓ All plans✗ Not included
Shopify integration✓ Standard & Premium✓ Yes
Multi-currency (9 currencies)✓ Standard & Premium✓ Yes
Dedicated account manager✓ Premium⚠ Enterprise only
Mobile app (full management)✓ iOS & Android⚠ Limited
UAE-based support team✓ Yes⚠ Shared support
PCI DSS Level 1✓ Yes✓ Yes
The real-world cost

An F&B business processing AED 50,000/month with roughly 500 transactions:

  • Paymennt Standard (2.6% + AED 1 × 500): AED 1,300 + AED 500 + AED 49 = AED 1,849/month
  • Paymennt Premium F&B (from 2.39% or below): From AED 1,295 + AED 500 + AED 99 = from AED 1,894/month — then drops with volume
  • Telr Medium (2.49% + AED 0.50 × 500 + AED 99): AED 1,245 + AED 250 + AED 99 = AED 1,594/month

Telr's Medium plan can win at moderate volume on the per-transaction maths — but only after justifying AED 1,188/year in fixed fees before your first sale. The break-even for most businesses is around AED 80,000–100,000/month. Below that, Paymennt's lower fixed cost is almost always the better total.

Where Paymennt is built differently

Paymennt was designed around how UAE businesses actually collect money: WhatsApp is the customer communication channel, so payment links work natively in any conversation thread. The built-in online shop means you don't need a separate Shopify subscription just to sell online. Subscriptions and event ticketing mean the platform extends as your business model does.

The App Store reviews tell a consistent story: UAE merchants who reach Paymennt support get a real person with context on their account. That matters more than it might seem when something urgent happens the night before an event or a major order deadline.

AED 1,188Minimum annual cost of Telr's cheapest plan — before processing a single transaction
Questions answered
Is Paymennt cheaper than Telr for UAE businesses?+
For most UAE SMEs — yes. Paymennt's Basic plan is AED 0/month (2.9% + AED 1 per transaction). Telr's cheapest plan is AED 99/month plus transaction fees. Below roughly AED 80,000–100,000/month in volume, Paymennt is typically the lower total cost.
Does Telr have a free plan?+
No. Telr's minimum entry point is AED 99/month (Medium plan) plus per-transaction fees. There is no free tier. Paymennt's Basic plan has no monthly fee.
Which has better WhatsApp payment support — Paymennt or Telr?+
Paymennt's payment links are designed to be shared directly in WhatsApp conversations. The customer clicks the link, enters their card, and pays — no app download or portal login required. Telr's payment link feature is more limited and not optimised for WhatsApp-first workflows.
Does Paymennt support Shopify like Telr?+
Yes. Paymennt has a no-code Shopify plugin available from the Standard plan. Telr also supports Shopify. Both work for e-commerce — the wider difference is Paymennt's built-in shop, subscriptions, and events alongside the gateway.

Competitor pricing and feature information on this page is sourced from publicly available sources and was accurate at time of writing. Rates and product features change — always verify current pricing directly with each provider before making a decision. Paymennt pricing is accurate as listed on paymennt.com/pricing.

No monthly fee until you need one.

Start on Basic — AED 0/month. Upgrade to Standard or Premium when your volume makes the maths work in your favour.

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The products and services mentioned on this webpage belong to PointCheckout FZ-LLC (Paymennt.com), a company incorporated under the laws of the United Arab Emirates, registered with the Dubai Development Authority under license no. 94485. Paymennt.com does not offer nor provide any banking or financial services either through itself, its subsidiaries, or affiliated entities. Paymennt.com only facilitates a digital payment services platform, serving as a technological intermediary for interactions between our clients and our licensed financial service provider partners in the UAE. Paymennt.com is PCI DSS Level 1 compliant.

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