UAE Payment Gateway Comparison · Paymennt vs Telr
Telr's cheapest plan costs AED 99/month — before a single customer pays you. Paymennt's Basic plan is free. Here's what that difference compounds to over a year.
Start Free Compare PlansFor UAE small and medium businesses: Paymennt is almost always the lower total cost. A free entry plan, WhatsApp-ready payment links, and MCC-specific rates from 1.85% or below give it a structural advantage for businesses processing under AED 500,000/month.
Telr is the better fit if you're running enterprise e-commerce on their existing infrastructure, prefer a fixed monthly fee with no per-transaction commission at high volume, or have a dedicated technical team already integrated with their API.
| Plan | Paymennt | Telr |
|---|---|---|
| Free / entry plan | ✓ Basic — AED 0/month | ✗ No free plan |
| Starting monthly fee | AED 0 (Basic) | AED 99/month (Medium) |
| Standard transaction fee | 2.9% + AED 1 (Basic) | 2.49% + AED 0.50 (Medium) |
| Paid plan | AED 49/month (Standard) — 2.6% + AED 1 | AED 99/month (Medium) |
| MCC category rates | ✓ From 1.85% or below (Premium) — published | ⚠ Available on inquiry — not publicly listed |
| Annual billing option | ✓ AED 831/year Premium (saves 30%) | — Not confirmed |
Enter your monthly volume and category — pricing is on the website.
| Feature | Paymennt | Telr |
|---|---|---|
| Payment links (email, SMS, WhatsApp, any channel) | ✓ All plans | ⚠ Limited |
| Payment gateway (API) | ✓ Standard & Premium | ✓ All plans |
| Online shop (built-in) | ✓ All plans | ✗ Not included |
| Subscriptions / recurring | ✓ Premium + AED 50/month | ✗ Not included |
| Event ticketing | ✓ All plans | ✗ Not included |
| Shopify integration | ✓ Standard & Premium | ✓ Yes |
| Multi-currency (9 currencies) | ✓ Standard & Premium | ✓ Yes |
| Dedicated account manager | ✓ Premium | ⚠ Enterprise only |
| Mobile app (full management) | ✓ iOS & Android | ⚠ Limited |
| UAE-based support team | ✓ Yes | ⚠ Shared support |
| PCI DSS Level 1 | ✓ Yes | ✓ Yes |
An F&B business processing AED 50,000/month with roughly 500 transactions:
Telr's Medium plan can win at moderate volume on the per-transaction maths — but only after justifying AED 1,188/year in fixed fees before your first sale. The break-even for most businesses is around AED 80,000–100,000/month. Below that, Paymennt's lower fixed cost is almost always the better total.
Paymennt was designed around how UAE businesses actually collect money: WhatsApp is the customer communication channel, so payment links work natively in any conversation thread. The built-in online shop means you don't need a separate Shopify subscription just to sell online. Subscriptions and event ticketing mean the platform extends as your business model does.
The App Store reviews tell a consistent story: UAE merchants who reach Paymennt support get a real person with context on their account. That matters more than it might seem when something urgent happens the night before an event or a major order deadline.
Competitor pricing and feature information on this page is sourced from publicly available sources and was accurate at time of writing. Rates and product features change — always verify current pricing directly with each provider before making a decision. Paymennt pricing is accurate as listed on paymennt.com/pricing.
Start on Basic — AED 0/month. Upgrade to Standard or Premium when your volume makes the maths work in your favour.
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